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Shipping Policy

Usually shipping takes between 5-10 business days. However, in certain cases, please allow 1-4 weeks for the items to arrive from dispatch. If your order hasn't arrived in the estimated delivery times, please send us an email at or send us a message here and we'll do our best to get back to you within 48 hours.

I Have Entered An Incorrect Address!

If you have misspelled or auto-filled your address incorrectly, please email us ASAP at and provide your address.

Can I Cancel My Order?

If you have placed your order within 24 hours, please email so we can cancel your order and issue you a full refund. Unfortunately, it is not possible to cancel your order after 24 hours as our team will have processed your order.

What If My Parcel Is Delayed?

In very rare occasions, the delivery may take longer than the standard shipping time stated above. Most of the delays are caused by the customs. That, unfortunately, we cannot control. We seek your patience and understanding should this happen.

My Item Arrived Damaged!

We ship every item with extra padding. Despite this, our customers report that 1 in 100 products arrives damaged due to mail service mistreatment.

If this happens to you, email us at and provide us:

  • Your Order Number

  • A picture of the damaged product

Once received, we'll be happy to send out another free of charge.

I have a question that was not answered, can you please help?

If we still haven't managed to answer your question, please feel free to Contact Us and we will do our best to reply within 48 hours.

If you have any questions about this Shipping Policy, You can contact us:

By email:

By visiting this page on our website:

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