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Return & Refund Policy

We have a 30-day return policy, which means you have a month after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging.

To start a return, please contact us at dlcartsandcrafts@gmail.com and we'll send you instructions on how and where to send your package. Please kindly do not return the product back to us without first contacting us via email.

Damages and Issues

Please inspect your order upon reception and contact us immediately via email: dlcartsandcrafts@gmail.com if the product is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.

Exchanges

Please contact us at dlcartsandcrafts@gmail.com if you would like to arrange a return or exchange.

Refunds

We will notify you once we've received your return. You'll be automatically refunded on your original payment method. Please remember it can take some time (5-15 business days) for your bank or credit card company to process the refund.

Changes to this Return & Refund Policy

We may update Our Return Policy from time to time. We will notify You of any changes by posting the new Return Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Return Policy.

You are advised to review this Return Policy periodically for any changes. Changes to this Return Policy are effective when they are posted on this page.

If you have any questions about this Return Policy, You can contact us:

By email: dlcartsandcrafts@gmail.com

By visiting this page on our website: www.dlcartsandcrafts.com/support

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